Buryak T.V. 1
Zolotuhina E.B. 1
1 National Research Nuclear University «MEPhI»
This work is a survey of contemporary issues of business process reengineering in the company. The article presents the theoretical foundations of business process reengineering, considered views and basic problems of its implementation. The analysis of business process reengineering of a Russian company for the provision of telecommunications services. For greater clarity, in this paper we use the Unified Modeling Language (UML), by means of which a visual modeling environment Enterprise Architect created and presented two business process model. The first model is a description of the existing and working process, but having problems and requires reengineering. The second model displays suggestions for improvement of the business process. Proposed version of the business process will provide savings and improve the quality of services provided, which is beneficial to the image of the company and gives the company a competitive advantage.