Scientific journal
Научное обозрение. Экономические науки
ISSN 2500-3410
ПИ №ФС77-57503

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PRESENTATION OF KNOWLEDGE IN BUSINESS PROCESS MANAGEMENT

Bedrina S.L. 1 Burtsev A.Y. 1
1 Vladivostok State University Economics and Service
The paper analyzes the interaction of two concepts in the management of the organization: business process management and knowledge management. We specified comparatively basic definitions of the concepts given. During the analysis there was made an analogy to notation IDEF0 used to describe business processes in the functional modeling methodology, and resulting in four types of knowledge were distinguished: knowledge of the process, the mechanism of knowledge, knowledge of management, knowledge of entry and exit. These four types of knowledge are contained in each business processes of the organization. For successful intellectual asset management there was a mechanism proposed, the knowledge portal, that uses all four types of knowledge in the organization; that increases the transparency of the process, allows introducing an element of consumption into knowledge that, in turn, improves the speed of training of new employees and creates an interactive learning environment in the organization.